How can we help?
Having trouble? Click here to access our troubleshooting guide.
Your Question:
What OEM boiler do I have?
Having problems in identifying your boiler?
Boilers generally can be split up into 3 basic types. We have arranged all our boilers by date with the most newest first. Once you have found your boiler model, click the image to get more information. If nothing happens don't worry! Please check back later as we are adding more information everyday.
Once you have selected your boiler please use these icons to navigate to the information you need:
The "Engineer Support" icon is available on this screen for use if you are a Gas safe registered engineer or Installer.
Please select your boiler type below.
You may also find out which boiler you have by looking at the name label or by checking a copy of the Installation & Servicing Manual. Type this into the question bar above and click "ASK".
You can also also get this information by identifying the boiler by the front fascia and selecting the relevant icon below:
Combination boilers
Hermann
Protherm
Jaguar
System boilers
Open vent boilers
Ikon
